TERMS & CONDITIONS

By signing this contract, the customer authorizes all work initialed (checked) to be performed by Victory Lawnscape, LLC or its subcontractors (“Victory”). This agreement will begin the date signed. Said work will continue to be performed by Victory until said services are canceled by either party; all services automatically renew annually. Victory reserves the right to cancel this contract at any time. In addition, this contract can be canceled at any time by the customer by providing to Victory 48 hours’ notice in writing of intent to cancel the contract. Price(s) for service is based on information provided by client – if conditions are different than information provided, price may be adjusted accordingly. Client will be notified before price is adjusted. Finally, Victory retains the right to adjust the pricing of this contract from year to year. In the event said pricing changes, customer will be provided a 30-day written notice. If the customer does not respond to said notice during that 30-days, customer will be subject to that change in pricing.

Victory is not responsible for damage to underground plumbing or wiring of any kind. Victory will not be liable for sprinkler heads damaged due to improper installation or malfunction. Furthermore, Victory will not be liable for damage caused by weed whips where any existing structure on customer’s property meets turf and/or is not protected by a mulch or stone bed, including but not limited to siding, trees, plastic landscape fencing or edging, playset, mailbox, etc. Metal flashing is recommended at base of wooden structures such as play set or mailbox to avoid possible damage caused by weed whips. Any damages to customer property that occur while Victory crews are on site, must be reported to Victory within 48 hours by contacting our office. All damages will be assessed regarding the extent of our responsibility, then repairs will be made or customer will be reimbursed. Damages must be reported before repairs are made or the reimbursement of costs will be subject to denial.

Sprinklers must NOT be run on scheduled cut day. Cut day is subject to change due to inclement weather and holidays. Routes/cut days are set according to geographic location and are subject to change. Lawn maintenance service is provided on a weekly recurring basis. If customer needs to skip a recurring service, a 48 HOUR NOTICE is required. Customer may request that their lawn maintenance service be skipped up to three times per growing season at no charge when service is skipped. Requests to skip service in excess of three times will be evaluated on a case-by-case basis.

All fertilization, aeration, and sprinkler services are performed by independent contractors with whom Victory works. All sprinkler repair services will be billed separately as labor and materials. With respect to tree and shrub health and fertilization services, this work refers to shrubs, ornamental trees, and trees 40 feet and under ONLY. Natural / wooded areas are not included in these application prices. You will be billed by Victory for these services rendered, and any and all issues relating to this work should still be addressed with Victory. Fertilization services will be performed by Harrison Tree Service, 6570 Cobb Drive, Sterling Heights, MI 48312, 248-574-8295. In accordance with MDARD Regulation 637, you will be provided with the applicator’s name, target pest, common name of active ingredients of pesticides, date and time of application, and precautionary warnings on pesticide labels (if applicable). In most cases, these notifications will be left on site at the time of application, however, by signing this contract, you agree to receive these notifications electronically within 48 hours of your application(s), if needed.

Occasionally, customer may be charged additionally for services in the event either of the following occur: 1) if it is a first time cut for new sod, or if sod has excessive growth (from a client-requested skip or suspended service due to lack of payment), an additional charge for the time spent cutting that lawn plus a $60 disposal fee will be added to the invoice, 2) if the average cost of fuel for the month is over $3.00 per gallon, a 5% fuel surcharge will be added to the monthly invoice, furthermore, if the average cost of fuel for the month is over $5.00 per gallon, an additional 5% fuel surcharge will be added. 

PAYMENT TERMS

With respect to payment, two options are available, prepayment or autopay:

1) PREPAYMENT: The prepayment must be made by check. Work will not begin until the check is received by Victory.

2) AUTOPAY: Victory will automatically process payments for invoices using the credit card or debit card that customer provides to us. By using this method, customer agrees to allow us to charge the credit or debit card provided. Services accepted by customer will determine frequency of autopayments.

AUTOPAY MONTHLY: Customers that receive recurring services or multiple services within the calendar month are billed on a monthly basis for any and all work that was performed that month. Said payment will be processed between the 1st and 7th day of the following month for any and all work that was performed the prior month.

AUTOPAY WEEKLY: Customers that receive ONLY hourly services, and/or do NOT have any recurring services performed by Victory, are billed on a weekly basis for any and all work that was performed the previous week. Said payment will be processed between Tuesday and Friday of the following week for any and all work that was performed the prior week.

FAILED AUTOPAYMENT: If automatic payment cannot be processed due to insufficient funds, fraud, lost or stolen cards, or any other reason, customer must provide updated, valid payment information within 7 days of failed charge. If restitution is not made within 7 days, all services will be paused and a monthly processing fee of $5 will be charged each month until balance is paid in full.

NO WORK WILL BE PERFORMED WITHOUT PRIOR WRITTEN AUTHORIZATION.

By signing, customer agrees to and understands the terms and conditions of this contract.

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